SHIPPING & DELIVERY POLICY

Last updated December 28, 2022



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.fireplacejunction.com/en-ca/terms-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

Curbside pickup is available for All ready to pickup productsPickups are available Once the customer receive pickup schedule notice via phone or email..

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Free Canada-wide shipping, Same-day or one-day shipping shipping on Free for orders over C$899. Total order weight must be lower than 150 lbs. Only orders with mentioned charactristicswill be eligible for free Canada-wide shipping. for more information visit the following URL: https://www.fireplacejunction.com/en-ca/payment-and-delivery/.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:


Free Canada-Wide Shipping
5 - 7 Business Days
Canada-Wide Standard Shipping
5 - 7 Business Days
Heavy Item Canada-Wide Shipping
5 - 7 Business Days
Under 150 Lbs and order value over C$899
FreeN/A
N/A
Over 150 Lbs and order value over C$899
N/AN/A
C$129
Under 150 Lbs and order value below C$899
N/AC$90
N/A
Over 150 Lbs and order value below C$899
N/AN/A
C$129

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • United States
  • Canada
Free Free Canada-wide shipping, Same-day or one-day shipping shipping is valid on international orders.

For information about customs process:
  • Call +1 (647) 955-8557
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.fireplacejunction.com/en-ca/return-refund/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Phone: +1 (647) 955-8557